Press Releases

GuideIT Launches Advisory Board

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Business Leaders with Extensive Technology Services Backgrounds Provide Industry Perspectives Valued and Trusted by Customers July 25, 2017 – Plano, TX – GuideIT, a market leader in redefining the delivery of information technology, today announced it has formally launched an Advisory Board of business leaders to support its industry-focused approach to providing information technology services. […]

Press Releases

Multi-specialty Medical Provider Accelerates Path to Enhanced Patient Care and Efficiency Objectives Through GuideIT Services

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Major Medical Record Abstraction Project Completed To Exacting Quality Standards, On-Time and Under-Budget GuideIT, a market leader in redefining the delivery of information technology, today announced that it has completed a major medical record abstraction project in support of a clinical-systems-oriented business initiative for a multi-specialty medical provider. After growing to more than 1,200 primary […]

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Inspiring Service Desks to Work for You: Achieving Service Desk Standards

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Seemingly, achieving Service Standards should be relatively easy, after all they are standards.  However, when you start looking at the various categories of what encompasses Service Desk standards (abandon rate, average speed to answer, first call resolution, staffing ratios, FTE utilization calculations …), it is quickly realized that achieving standards is not so standard.  It […]

Press Releases

Summit Selects GuideIT as Trusted Advisor for Technology Services

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Plano, TX – July 11, 2017 – GuideIT, a market leader in redefining the delivery of information technology services, and Summit, a privately held, national financial services firm, today announced a multi-year technology managed services relationship. Through GuideIT Managed Services and GITSecure, Summit and Summit Consolidated Group companies will attain a secure, redundant and cost-effective […]