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AN IT EXPERIENCE THAT DELIVERS

Our team rallies behind an ambitious goal – to redefine the very nature of services. It guides us in how we provide services, conduct business and interact with every member of your team.

Our Approach

Focused

We partner with customers to provide cost-effective technology services that enable the creation of business value.

Straightforward

We simplify the complex with a straightforward, creative and flexible approach that positions IT as a strategic asset.

Accomplished

We inspire confidence through the results we deliver, the expertise we demonstrate and our approach to customer service.

IT’S ALL ABOUT YOU AND YOUR BUSINESS GOALS

Our Solutions are Based on the Technological Competencies that Drive Business Results

Making technology contribute to your business success drives us. Technology has never been more fundamental to your business, but it’s also complex and ever-changing, making it difficult to manage. We manage technology, so you can manage your business.

Leverage technology to enable business strategies

Reduce risk associated with internal change and external threats

Provide an efficient and effective IT function

Values That Guide Us

    MUTUAL TRUST & RESPECT

We will honor the golden rule of treating each other as we want to be treated, as it’s foundational to our company’s relationships within and between all our stakeholders.

    LEADERSHIP

We will inspire and lead each other to greatness and overcome any obstacles that may stand in our way, regardless of role. Our leaders are part of the team, not separate and above.

    INTEGRITY

We will hold each other to unquestionable standards of honesty and ethics in words and actions and operate with transparency.

    ACHIEVEMENT

We will be driven to deliver reliable and predictable results on all our commitments.

    COURAGE

We will encourage each other to be bold, take the initiative and demonstrate an infectious can-do attitude to change the status quo.

    ACCOUNTABILITY

We will hold ourselves, individually and collectively, accountable for adherence to our values and all other commitments we make.

    TEAMWORK

We will seek outstanding individuals who thrive in a collaborative environment, believe teamwork is a force-multiplier and want to have fun.

    ADAPTABILITY

We will demonstrate the flexibility and agility needed to succeed in a world of complexity, ambiguity and change.

Part of a Distinguished Heritage

As a Perot company, we’re part of a heritage that dates to our industry’s founding. We’re guided by a board of managers, advisory board and executive leadership team who have built and operated outstanding services businesses. It’s a team committed to delivering value for customers, running our business with distinction, being a great place to build a career and contributing to the community.

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MEET THE TEAM

Get Acquainted with the Leaders that Help Clients Achieve Continuous Success in Their IT and Overall Business Operations.

NEWSROOM

Stay in the loop with our latest news, blogs and case studies.

GuideIT today announced the signing of a three-year managed services agreement with a registered financial advisory firm with approximately $4.5 billion in assets under management.
GuideIT Selected to Provide Managed IT Services to Registered Financial Advisory Firm
January 8, 2020 – Plano, TX – GuideIT today announced the signing of a three-year managed services agreement with a registered financial advisory firm with approximately $4.5 billion in assets under management. With its IT infrastructure in need of immediate change, GuideIT was engaged to assume responsibility to manage the entirety of its environment in less than two weeks. GuideIT is providing a multi-level support solution that includes technical service desk, server and network support, Salesforce support and optimization, vendor management, and Cloud AWS. GuideIT was selected for this project based on its prior infrastructure management experience, ability to deploy experienced agents to rapidly resolve issues, and track record of success providing similar solutions to financial institutions. “We are excited for the opportunity to work with this customer to lead their day-to-day IT needs and realize a stronger and more efficient operating environment,” said Chuck Lyles, CEO for GuideIT. “Our experience in managing infrastructure, applications and service desk allows us to meet operational standards, while maximizing return on investment.” GuideIT financial solutions contribute to institutions thriving in a competitive landscape by establishing a cost-effective, strategy-enabling IT function; enabling technological innovation; and converting data into actionable intelligence that enables increased operational efficiency, fraud detection, and risk mitigation. GuideIT also provides solutions in the areas of compliance management, mergers and acquisitions, and cybersecurity.

About GuideIT

GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cybersecurity solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.
Cyber Security Services, Security Services, Data Loss Prevention, GuideIT, cyber security, data protection
The Importance of Implementing a Data Protection Strategy in Your Organization
Businesses, large or small, are being exposed to a growing number of cyber threats on a daily basis. Recent trends show that data breaches and hacks are targeted at common workplace endpoint devices that serve as the initial gateway into corporate networks. In addition, many companies do not have a well-rounded security program in place, making them vulnerable to malicious hacks. Here are some quick tips on how our Cyber Security solutions can help identify and test key exposure points into your network and safeguard your business and protect your data, systems and people.

Identify Network Vulnerabilities

In today’s highly mobile and connected environment, end-user devices such as laptops, desktops, and mobile devices are targeted by malicious actors to gain access into enterprise networks. Once a network has been infiltrated, hackers are privy to customer and employee information, which may include intellectual property, legal information, protected health information (PHI), and personally identifiable information (PII). Once this information is collected, it is often impossible to replace and can be dangerous in the hands of criminals. With our comprehensive set of primary security countermeasures, we can protect your most vulnerable devices, secure your data, and reduce the potential for breaches or outages.

Test Key Exposure Points

In the age of IoT, it is important to understand the strength of your current cyber security program, as well as the types of threats around you. According to market research, cybercrimes accounted for more than $2 trillion in losses in 2019. In more than 50% of cases, companies experienced cyber-attacks through distributed denial-of-service (DDos), phishing, and social engineering. Through our Cyber Assurance services, we can identify gaps in your organization’s cyber security strategy through phishing tests and infrastructure penetration testing to provide a 360O view of the effectiveness of your current strategy.

Implement Best Practices

It is no longer safe to assume that your business is not worth being attacked. According to 2019 data, over 40% of cyber-attacks are targeted at small businesses because they don’t have and/or believe they need a well-rounded security program. If you are a small to medium-sized business, here are some best practices to consider:
  • Deploy an enterprise-class anti-virus software
  • Create and implement a patch management program
  • Create and implement a backup and recovery program
  • Test and validate backups
  • Consider purchasing an incident response retainer from a reputable MSSP
  • Consider investing in an email protection solution
  • Inspect what you expect
  • Train your staff and ensure that security is discussed early and often
When implementing a Data Protection Strategy, it is recommended to consult a trusted partner to guide you through the process. At GuideIT, our Cyber Security solutions safeguard your business from malicious cyber threats by utilizing a configurable straightforward approach that provides you with the most protection for your investment. Contact us to learn more.
Healthcare Consulting, Data Abstraction, Data Protection, Data Loss Prevention, GuideIT
How Healthcare IT Consulting and Medical Data Abstraction Can Improve Your Health Records
As the need to aggregate clinical data with the consolidation of Electronic Health Record platforms (or EMR) increases, conversion of data to assist in the lowering of cost and improved quality of care is a large undertaking for an organization. Data abstraction is the process to build a consolidated database for greater use by clinicians. The result is a medical source of truth that will optimize the safety, security and efficiency of the patients' electronic health record. Here’s everything you need to know about data abstraction and healthcare consulting at GuideIT:

Maximize Efficiency with Healthcare Consulting from GuideIT

In general, abstraction is the process of reducing information into a set of essential characteristics for efficiently managing medical records. It allows disparate patient data to become readily available in the form of a consolidated electronic chart. Undergoing this process allows providers and their staff to care for each patient without needing to reference multiple legacy software systems for historic and reporting purposes.

Supports Patient Safety by Triggering Decision Support Alerts

Data abstraction allows for the triggering of decision support alerts that are related to the information entered during abstraction. Commonly abstracted data includes allergies, medications, immunizations and patient history to better assist providers in caring for patients. When documentation is entered which could contradict best practice of care, the system is able to alert the provider based on the abstracted historical data. The decision to abstract data into a new EHR will provide a more cohesive and longitudinal record with which the provider can make better informed medical decisions. Consolidating different forms of information and documentation systems can be complicated and time-consuming. Maximizing the benefits of abstraction means devoting massive amounts of time and people to complete the job correctly. If you’re interested in data abstraction, our healthcare consulting specialists are ready to guide you through the process of enhancing your medical records. Contact us to learn more.

Recognized for Building a Great Business

2015

DALLAS BUSINESS JOURNAL Best Places to Work

2016

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2016

DALLAS 100TM Top Companies to Work for in the Metroplex SMU COX Caruth Institute

2017

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2017

DALLAS/FORT WORTH’s Best and Brightest Companies to Work for WINNER

2018

KLAS RESEARCH Recognized for Healthcare Satisfaction and Approach to Building Lasting Relationships

2018

KLAS RESEARCH Recognized for Customer Satisfaction in 2018 AMS & Help Desk Report

2019

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER

2020

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER