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AN IT EXPERIENCE THAT DELIVERS

Our team rallies behind an ambitious goal – to redefine the very nature of services. It guides us in how we provide services, conduct business and interact with every member of your team.

Our Approach

Focused

We partner with customers to provide cost-effective technology services that enable the creation of business value.

Straightforward

We simplify the complex with a straightforward, creative and flexible approach that positions IT as a strategic asset.

Accomplished

We inspire confidence through the results we deliver, the expertise we demonstrate and our approach to customer service.

IT’S ALL ABOUT YOU AND YOUR BUSINESS GOALS

Our Solutions are Based on the Technological Competencies that Drive Business Results

Making technology contribute to your business success drives us. Technology has never been more fundamental to your business, but it’s also complex and ever-changing, making it difficult to manage. We manage technology, so you can manage your business.

Leverage technology to enable business strategies

Reduce risk associated with internal change and external threats

Provide an efficient and effective IT function

Values That Guide Us

    MUTUAL TRUST & RESPECT

We will honor the golden rule of treating each other as we want to be treated, as it’s foundational to our company’s relationships within and between all our stakeholders.

    LEADERSHIP

We will inspire and lead each other to greatness and overcome any obstacles that may stand in our way, regardless of role. Our leaders are part of the team, not separate and above.

    INTEGRITY

We will hold each other to unquestionable standards of honesty and ethics in words and actions and operate with transparency.

    ACHIEVEMENT

We will be driven to deliver reliable and predictable results on all our commitments.

    COURAGE

We will encourage each other to be bold, take the initiative and demonstrate an infectious can-do attitude to change the status quo.

    ACCOUNTABILITY

We will hold ourselves, individually and collectively, accountable for adherence to our values and all other commitments we make.

    TEAMWORK

We will seek outstanding individuals who thrive in a collaborative environment, believe teamwork is a force-multiplier and want to have fun.

    ADAPTABILITY

We will demonstrate the flexibility and agility needed to succeed in a world of complexity, ambiguity and change.

Part of a Distinguished Heritage

As a Perot company, we’re part of a heritage that dates to our industry’s founding. We’re guided by a board of managers, advisory board and executive leadership team who have built and operated outstanding services businesses. It’s a team committed to delivering value for customers, running our business with distinction, being a great place to build a career and contributing to the community.

Photo of the GuideIT team

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MEET THE TEAM

Get Acquainted with the Leaders that Help Clients Achieve Continuous Success in Their IT and Overall Business Operations.

NEWSROOM

Stay in the loop with our latest news, blogs and case studies.

guideit, regional health system, end user support, consulting, application support, clinical service desk, healthcare, business management, technology investments
Regional Health System Extends Applications Services Contracts with GuideIT
January 18, 2019 – Plano, TX – GuideIT today announced that it has extended contracts in support of a regional health system’s applications. The regional health system will utilize GuideIT to provide support on more than 15 applications utilized by its patient-facing team.  GuideIT will implement system changes, provide end user support, and monitor applications and associate interface queues.  This is the second extension of this contract. “Starting with small projects three years ago, we collaboratively built an operational and consulting relationship spanning application support, clinical service desk, applications consulting, and infrastructure program management," said Chuck Lyles, CEO for GuideIT. Serving customers by providing high-quality services, value for money and an exceptional customer experience continue to create new opportunity to contribute to customer business objectives.” Through its Healthcare solutions group, GuideIT deploys the technologies that enable healthcare organizations to strengthen business management practices; achieve the clinical outcomes and return on investment expected from technology investments; accelerate the benefits of acquisitions; and realize greater visibility, an accelerated pace of business, and better information flow through a stronger technological foundation and enhanced IT operational expertise and processes.

About GuideIT

GuideIT provides IT services that make technology contribute to business success.  Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers.  Founded in 2014 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth.  More information is available at www.guideit.com.
guideit, theappplace, digital workplace
theAppPlace (TAP) Innovations and GuideIT Announce Partnership to Offer Complete Digital Workplace Solutions
January 16, 2019 – Keller and Plano, TX – theAppPlace (TAP) Innovations, a leading provider of cloud-based integration solutions across people and data enterprises, announced today that it will partner with GuideIT to incorporate TAP Digital Tools into GuideIT’s digital workplace solutions. TAP Digital Tools enhance collaboration and process efficiency through multi-source data integration in order to automate business processes, reduce the reliance on spreadsheets, and accelerate information flow. It enables organizations to overcome corporate system limitations and achieve interoperability goals. “Technology plays a central role in optimizing business processes, enhancing the employee experience, and accelerating the pace of business,” said Chuck Lyles, CEO for GuideIT. “The ability for TAP to leverage existing corporate investments to implement incremental or holistic change aligns to customer priorities and our approach to creating a digital workplace.  We are excited to be working with the TAP team.” “GuideIT has established tremendous credibility for its customer experience and ability to implement technological change for all types of organizations,” adds John Ragsdale, Co-founder and President of theAppPlace (TAP) Innovations.  “The addition of TAP Digital Tools to their technology offering means customers can fast-track system integration goals and eliminate manual processes so teams can collaborate efficiently, and organizations can grow quickly.” The GuideIT Digital Workplace contributes to a dynamic work environment that strengthens employee engagement, enhances the customer experience, and optimizes cost. The target business environment is achieved through a combination of business applications, automation, a virtual work environment, communications and collaboration tools.

About theAppPlace

theAppPlace (TAP) Innovations delivers cloud-based solutions for business Digital Transformation. TAP…THE Integrated Digital Toolbox automates manual processes and greatly reduces spreadsheet sprawl, actions data into information and performs intelligent content organization across people and entity enterprises. A growing set of Digital Tools for CRM, Business Intelligence, Integrations, and more are web and mobile enabled and quick to fill data interoperability gaps with core business systems. TAP Innovations solutions have been implemented to streamline business processes for leading healthcare and financial management organizations as well as internal departments for companies from 50-15,000 employees and users. Visit www.TAPInnov.com to learn more.

About GuideIT

GuideIT provides IT services that make technology contribute to business success.  Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers.  Founded in 2014 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth.  More information is available at www.guideit.com.
cyber security, guideit
Regional Bank to Enhance Cyber Security Program Through GuideIT
January 10 – Plano, TX – GuideIT today announced that it signed a contract to enhance the cyber security defenses for a regional bank. GuideIT will provide integrated cyber security incident response services focused on enhancing the bank’s existing cyber security program.  It will actively review and collaboratively address alerts and incidents, enhance the effectiveness of the bank’s Security and Incident Management (SIEM) system, and monitor and assess the overall security posture. "Cyber security is a strategic imperative for banks,” said Chuck Lyles CEO for GuideIT. “Having established a strong technological foundation for the bank, the confidence we inspire creates the opportunity for us to become an integral part of strategic initiatives encompassing business optimization, innovation and security.  Our flexibility of seamlessly fitting into our customer’s existing security framework was essential to gaining this opportunity to serve.” GuideIT banking solutions contribute to banks thriving in a competitive landscape by establishing a cost-effective, strategy-enabling IT function; enabling technological innovation; and converting data into actionable intelligence that enables increased operational efficiency, fraud detection, and risk mitigation.  GuideIT also provides solutions in the areas of compliance management, mergers and acquisitions, and cyber security.

About GuideIT

GuideIT provides IT services that make technology contribute to business success.  Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers.  Founded in 2014 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth.  More information is available at www.guideit.com.  

Recognized for Building a Great Business

2015

DALLAS BUSINESS JOURNAL Best Places to Work

2016

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2016

DALLAS 100TM Top Companies to Work for in the Metroplex SMU COX Caruth Institute

2017

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2017

DALLAS/FORT WORTH’s Best and Brightest Companies to Work for WINNER

2018

KLAS RESEARCH Recognized for Healthcare Satisfaction and Approach to Building Lasting Relationships

2019

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER