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AN IT EXPERIENCE THAT DELIVERS

Our team rallies behind an ambitious goal – to redefine the very nature of services. It guides us in how we provide services, conduct business and interact with every member of your team.

Our Approach

Focused

We partner with customers to provide cost-effective technology services that enable the creation of business value.

Straightforward

We simplify the complex with a straightforward, creative and flexible approach that positions IT as a strategic asset.

Accomplished

We inspire confidence through the results we deliver, the expertise we demonstrate and our approach to customer service.

IT’S ALL ABOUT YOU AND YOUR BUSINESS GOALS

Our Solutions are Based on the Technological Competencies that Drive Business Results

Making technology contribute to your business success drives us. Technology has never been more fundamental to your business, but it’s also complex and ever-changing, making it difficult to manage. We manage technology, so you can manage your business.

Leverage technology to enable business strategies

Reduce risk associated with internal change and external threats

Provide an efficient and effective IT function

Values That Guide Us

    MUTUAL TRUST & RESPECT

We will honor the golden rule of treating each other as we want to be treated, as it’s foundational to our company’s relationships within and between all our stakeholders.

    LEADERSHIP

We will inspire and lead each other to greatness and overcome any obstacles that may stand in our way, regardless of role. Our leaders are part of the team, not separate and above.

    INTEGRITY

We will hold each other to unquestionable standards of honesty and ethics in words and actions and operate with transparency.

    ACHIEVEMENT

We will be driven to deliver reliable and predictable results on all our commitments.

    COURAGE

We will encourage each other to be bold, take the initiative and demonstrate an infectious can-do attitude to change the status quo.

    ACCOUNTABILITY

We will hold ourselves, individually and collectively, accountable for adherence to our values and all other commitments we make.

    TEAMWORK

We will seek outstanding individuals who thrive in a collaborative environment, believe teamwork is a force-multiplier and want to have fun.

    ADAPTABILITY

We will demonstrate the flexibility and agility needed to succeed in a world of complexity, ambiguity and change.

Part of a Distinguished Heritage

As a Perot company, we’re part of a heritage that dates to our industry’s founding. We’re guided by a board of managers, advisory board and executive leadership team who have built and operated outstanding services businesses. It’s a team committed to delivering value for customers, running our business with distinction, being a great place to build a career and contributing to the community.

Photo of the GuideIT team

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MEET THE TEAM

Get Acquainted with the Leaders that Help Clients Achieve Continuous Success in Their IT and Overall Business Operations.

NEWSROOM

Stay in the loop with our latest news, blogs and case studies.

Amazon Web Services
Large Financial Services Corporation and GuideIT Sign AWS Consulting Partnership
May 12, 2020 – Plano, TX – GuideIT is pleased to announce the signing of a contract to provide AWS Consulting Services to one of the ten largest banks in the US and early adopter of AWS. In an effort to get the majority of their team members AWS Certified, the financial services corporation engaged GuideIT to build and teach an internal curriculum to jump-start the initiative. In a three-month period, GuideIT successfully built and trained the team members on phase one of the program. The customer was pleased with the progress we made in the first phase of the program and asked GuideIT to continue to provide consulting services. The goal of having all team members certified allows for greater collaboration between their executives and technical level team members. “In our continuing high-growth AWS Practice, we are excited to help our customer reach their goal of having all their employees AWS Certified,” said Chuck Lyles, CEO for GuideIT. “In being an AWS Advanced Consulting Partner, our experienced team members are not only able to provide external expertise, but they can also provide internal guidance and training.” GuideIT banking solutions contribute to banks thriving in a competitive landscape by establishing a cost-effective, strategy-enabling IT function; enabling technological innovation; and converting data into actionable intelligence that enables increased operational efficiency, fraud detection, and risk mitigation.  GuideIT also provides solutions in the areas of compliance management, mergers and acquisitions, and cyber security.

About GuideIT

GuideIT provides IT services that make technology contribute to business success.  Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers.  Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth.  More information is available at www.guideit.com.
Skilled Nursing Facilities Provider and GuideIT Sign Contract Renewal and Expand Scope of Services
May 4, 2020 – Plano, TX – A large skilled nursing facilities provider with facilities in Texas and Louisiana and GuideIT today announced the signing of a contract renewal for continued Service Desk support and Security Management Solutions. Functioning as the skilled nursing facilities providers strategic IT partner, GuideIT will continue to provide Service Desk support for level 1 user resolution and also enhance user satisfaction by adding level 2 support for problem management to caregivers throughout the organization. Included as part of the extended partnership, GuideIT will deploy and operate Endpoint Protection Security solutions across the enterprise to enhance a more secure work environment. These services will span all the nursing home providers IT and applications, along with desktop security for more than 1,700 devices. GuideIT began working with the skilled nursing facilities provider in 2017 when the two organizations entered into an agreement for service desk solutions. “We have enjoyed a great partnership with the skilled nursing facilities provider over the last few years and are excited to provide an expanded scope of service desk support and providing our Security Management solutions,” said Chuck Lyles, CEO for GuideIT. “Our experience in providing solutions to healthcare organizations allows greater confidence and results in the delivery of IT for caregivers providing care.” Through its Healthcare solutions group, GuideIT deploys the technologies that enable healthcare organizations to strengthen business management practices; achieve the clinical outcomes and return on investment expected from technology investments; accelerate the benefits of acquisitions; and realize greater visibility, an accelerated pace of business, and better information flow through a stronger technological foundation and enhanced IT operational expertise and processes. About GuideIT GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.
Community Hospital Strengthens Clinical Support Through GuideIT
April 27, 2020 – Plano, TX – A private, nonprofit, safety-net hospital serving 1.3 million residents and GuideIT today announced a new multi-year clinical end user support agreement. With the increased healthcare demand supporting COVID-19, the hospital will be doubling its bed capacity, which will require the support of additional clinical staff. The hospital is partnering with GuideIT, a leading provider of IT solutions in the healthcare industry, to support the hospital’s clinical needs in this environment.  GuideIT will implement and operate a multi-level Clinical Service Desk solution that will allow caregivers to focus on patient care for the healthcare organization.  With this new solution in place, the hospital will realize better productivity, improved clinician satisfaction and increased visibility across delivery teams. GuideIT was selected for this implementation based on its unique qualifications and track record of success providing similar solutions to health care organizations. “Our team is dedicated to serving our customers by providing high-quality solutions that contribute to their business objectives,” said Chuck Lyles, CEO for GuideIT. “We look forward to contributing to the hospital’s plans to provide clinical IT solutions designed to strengthen patient care and improve quality of care throughout the communities the hospital serves.” Through its Healthcare solutions group, GuideIT deploys the technologies that enable healthcare organizations to strengthen business management practices; achieve the clinical outcomes and return on investment expected from technology investments; accelerate the benefits of acquisitions; and realize greater visibility, an accelerated pace of business, and better information flow through a stronger technological foundation and enhanced IT operational expertise and processes. About GuideIT GuideIT provides IT services that make technology contribute to business success.  Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers.  Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth.  More information is available at www.guideit.com.

Recognized for Building a Great Business

2015

DALLAS BUSINESS JOURNAL Best Places to Work

2016

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2016

DALLAS 100TM Top Companies to Work for in the Metroplex SMU COX Caruth Institute

2017

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2017

DALLAS/FORT WORTH’s Best and Brightest Companies to Work for WINNER

2018

KLAS RESEARCH Recognized for Healthcare Satisfaction and Approach to Building Lasting Relationships

2018

KLAS RESEARCH Recognized for Customer Satisfaction in 2018 AMS & Help Desk Report

2019

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER

2020

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER