Menu Close
Slider

AN IT EXPERIENCE THAT DELIVERS

Our team rallies behind an ambitious goal – to redefine the very nature of services. It guides us in how we provide services, conduct business and interact with every member of your team.

Our Approach

Focused

We partner with customers to provide cost-effective technology services that enable the creation of business value.

Straightforward

We simplify the complex with a straightforward, creative and flexible approach that positions IT as a strategic asset.

Accomplished

We inspire confidence through the results we deliver, the expertise we demonstrate and our approach to customer service.

IT’S ALL ABOUT YOU AND YOUR BUSINESS GOALS

Our Solutions are Based on the Technological Competencies that Drive Business Results

Making technology contribute to your business success drives us. Technology has never been more fundamental to your business, but it’s also complex and ever-changing, making it difficult to manage. We manage technology, so you can manage your business.

Leverage technology to enable business strategies

Reduce risk associated with internal change and external threats

Provide an efficient and effective IT function

Values That Guide Us

    MUTUAL TRUST & RESPECT

We will honor the golden rule of treating each other as we want to be treated, as it’s foundational to our company’s relationships within and between all our stakeholders.

    LEADERSHIP

We will inspire and lead each other to greatness and overcome any obstacles that may stand in our way, regardless of role. Our leaders are part of the team, not separate and above.

    INTEGRITY

We will hold each other to unquestionable standards of honesty and ethics in words and actions and operate with transparency.

    ACHIEVEMENT

We will be driven to deliver reliable and predictable results on all our commitments.

    COURAGE

We will encourage each other to be bold, take the initiative and demonstrate an infectious can-do attitude to change the status quo.

    ACCOUNTABILITY

We will hold ourselves, individually and collectively, accountable for adherence to our values and all other commitments we make.

    TEAMWORK

We will seek outstanding individuals who thrive in a collaborative environment, believe teamwork is a force-multiplier and want to have fun.

    ADAPTABILITY

We will demonstrate the flexibility and agility needed to succeed in a world of complexity, ambiguity and change.

Part of a Distinguished Heritage

As a Perot company, we’re part of a heritage that dates to our industry’s founding. We’re guided by a board of managers, advisory board and executive leadership team who have built and operated outstanding services businesses. It’s a team committed to delivering value for customers, running our business with distinction, being a great place to build a career and contributing to the community.

Photo of the GuideIT team

Slider

MEET THE TEAM

Get Acquainted with the Leaders that Help Clients Achieve Continuous Success in Their IT and Overall Business Operations.

NEWSROOM

Stay in the loop with our latest news, blogs and case studies.

GuideIT Acquires Cloud Service Provider Entasis Technology
[embed]https://youtu.be/HEJUeqhklYk[/embed] GuideIT, LLC today announced that it completed the acquisition of cloud service provider Entasis to expand its solutions in support of providing customers with optimized and elastic cloud solutions. Entasis, whose solutions include strategic cloud advisory, agile development, and cloud integration and implementation will expand GuideIT’s cloud capabilities.  These capabilities focus on optimizing IT environments by shifting from physical infrastructure to scalable capacity, optimizing expense related to underutilized capital investment caused by the previous step function additions to capacity, and increasing infrastructure and application availability and reliability.  Both GuideIT and Entasis are AWS partners.  Matthew Mattoon, CEO for Entasis Technology, will take a leadership role in the further development of GuideIT’s cloud solutions. “This acquisition underscores our commitment to investing in solutions that contribute to our customers advancing their businesses,” said Chuck Lyles, CEO for GuideIT. “Sharing a great entrepreneurial spirit and customer commitment, Entasis makes a great addition to our company.” “GuideIT’s approach to managing technology within an industry and business-specific context, reputation for an exceptional customer experience and commitment to team culture and development creates an exciting opportunity for the Entasis team,” said Matthew Mattoon, CEO for Entasis Technology. “As our two companies began working together, the benefits of approaching the market together became clear.  We are excited for what the future holds.”

About GuideIT

GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.

About Entasis

Entasis Technology is a cloud consulting business that modifies conventional approaches to technology to achieve a more optimized and targeted set of outcomes.  Through its advisory, implementation, and development services, Entasis delivers cloud solutions that are elastic by nature, resilient in design and achieve targeted performance levels on demand.
C.K. Lee Joins GuideIT’s Advisory Board
[embed]https://youtu.be/O8JJ7pSt3BQ[/embed] June 5, 2019 – Plano, TX – GuideIT, LLC today announced that C.K. Lee joined its Advisory Board. The GuideIT Advisory Board helps to shape GuideIT’s strategy and solutions by providing perspectives on business and technology trends. C.K. Lee is the Dallas-based Managing Director of Financial Services Investment Banking for Piper Jaffray & Co. He has an extensive background in banking strategic planning, regulatory advisory services and mergers and acquisitions. Mr. Lee began his career as a staff member on Capitol Hill and was a federal regulator for ten years at the FDIC and the Office of Thrift Supervision. He has led dozens of merger and acquisition and capital-raising transactions on behalf of clients throughout the country, representing nearly $2 billion in aggregate deal value. “C.K. brings comprehensive banking and regulatory expertise and an exceptional track record of success in serving community and regional banks, said Chuck Lyles, CEO for GuideIT. “His perspectives will be exceptionally valuable to our company as we continue to expand our solutions to serve the needs of financial institutions.” “A significant opportunity exists for banks to enhance the customer experience, increase efficiency and strengthen compliance management,” said CK Lee, GuideIT Advisory Board Member. “GuideIT is bringing a promising new perspective and approach to these business challenges. I am excited by the opportunity to assist this dynamic and growing team.” Financial Solutions by GuideIT contribute to banks thriving in a competitive landscape by strengthening the customer experience, improving efficiency, managing regulatory requirements and protecting the enterprise. Its solutions span regulatory compliance, information technology, security, and business process automation. GuideIT is the sponsor of a multi-bank coalition who are collaboratively working to address banking technology challenges and opportunities.

About GuideIT

GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.
Healthcare Providers Optimize Benefits of EHR Systems Through GuideIT
May 29, 2019 – Plano, TX – GuideIT today announced a series of business outcomes healthcare providers realized through its Electronic Health Record (EHR) optimization solutions. GuideIT’s healthcare solutions position technology from a business and patient care perspective to best serve the healthcare provider’s business objectives; optimize technology investment and ongoing expense; achieve the security, compliance and privacy necessary for success; and enable data-driven business management.  Optimization of the EHR and the supporting application environment is a focus area for healthcare providers because of the importance of taking a holistic approach to new system deployment, prior investments in EHR solutions that have not yielded the expected returns and healthcare provider acquisition and consolidation activity. “EHR optimization is central to achieving clinical efficiency and caregiver satisfaction,” said Chuck Lyles, CEO for GuideIT.  “We blend an approach that encompasses implementation, conversion and support with a flexible style of engaging in the best way to support a customer to produce the results desired." For its customers, GuideIT:
  • Managed, for a major physician practice, implementation of a best-in-class EHR, supporting organizational transformation initiatives, developing system interfaces, and building a secure infrastructure to safeguard the systems and patient information
  • Assessed an in-progress EHR implementation, recommending a remediation plan and then providing the program management, interface and testing expertise to position the program to achieve expected outcomes
  • Built a health system’s first clinical service desk in support of a transition to a new EHR with the objectives of providing a high degree of first call resolution and enhancing caregiver productivity
  • Reduced runout healthcare application support expense by more than 25% for a regional health system, while enabling the internal team to focus on implementing the new EHR
  • Optimized clinical workflows that increased productivity by more than 30%
  • Developed a health analytics program by integrating approximately 250 data file formats in order to provide a complete health history on patients
  • Converted more than 240,000 patient records through an accelerated medical record abstraction project meeting all time, quality and budget objectives
“Technological challenges can be inhibitors to healthcare providers achieving targeted success factors,” said Jeff Smith, Vice President, Healthcare for GuideIT.  “Our healthcare expertise and technology solutions are central to enhancing the return on investment from EHR’s, achieving the expected benefits from acquisitions, and strengthening the operational technology foundation that supports caregivers and the business.”

About GuideIT

GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.  

Recognized for Building a Great Business

2015

DALLAS BUSINESS JOURNAL Best Places to Work

2016

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2016

DALLAS 100TM Top Companies to Work for in the Metroplex SMU COX Caruth Institute

2017

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2017

DALLAS/FORT WORTH’s Best and Brightest Companies to Work for WINNER

2018

KLAS RESEARCH Recognized for Healthcare Satisfaction and Approach to Building Lasting Relationships

2018

KLAS RESEARCH Recognized for Customer Satisfaction in 2018 AMS & Help Desk Report

2019

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER