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AN IT EXPERIENCE THAT DELIVERS

Our team rallies behind an ambitious goal – to redefine the very nature of services. It guides us in how we provide services, conduct business and interact with every member of your team.

Our Approach

Focused

We partner with customers to provide cost-effective technology services that enable the creation of business value.

Straightforward

We simplify the complex with a straightforward, creative and flexible approach that positions IT as a strategic asset.

Accomplished

We inspire confidence through the results we deliver, the expertise we demonstrate and our approach to customer service.

IT’S ALL ABOUT YOU AND YOUR BUSINESS GOALS

Our Solutions are Based on the Technological Competencies that Drive Business Results

Making technology contribute to your business success drives us. Technology has never been more fundamental to your business, but it’s also complex and ever-changing, making it difficult to manage. We manage technology, so you can manage your business.

Leverage technology to enable business strategies

Reduce risk associated with internal change and external threats

Provide an efficient and effective IT function

Values That Guide Us

    MUTUAL TRUST & RESPECT

We will honor the golden rule of treating each other as we want to be treated, as it’s foundational to our company’s relationships within and between all our stakeholders.

    LEADERSHIP

We will inspire and lead each other to greatness and overcome any obstacles that may stand in our way, regardless of role. Our leaders are part of the team, not separate and above.

    INTEGRITY

We will hold each other to unquestionable standards of honesty and ethics in words and actions and operate with transparency.

    ACHIEVEMENT

We will be driven to deliver reliable and predictable results on all our commitments.

    COURAGE

We will encourage each other to be bold, take the initiative and demonstrate an infectious can-do attitude to change the status quo.

    ACCOUNTABILITY

We will hold ourselves, individually and collectively, accountable for adherence to our values and all other commitments we make.

    TEAMWORK

We will seek outstanding individuals who thrive in a collaborative environment, believe teamwork is a force-multiplier and want to have fun.

    ADAPTABILITY

We will demonstrate the flexibility and agility needed to succeed in a world of complexity, ambiguity and change.

Part of a Distinguished Heritage

As a Perot company, we’re part of a heritage that dates to our industry’s founding. We’re guided by a board of managers, advisory board and executive leadership team who have built and operated outstanding services businesses. It’s a team committed to delivering value for customers, running our business with distinction, being a great place to build a career and contributing to the community.

Photo of the GuideIT team

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MEET THE TEAM

Get Acquainted with the Leaders that Help Clients Achieve Continuous Success in Their IT and Overall Business Operations.

NEWSROOM

Stay in the loop with our latest news, blogs and case studies.

GuideIT Selected to Provide Managed IT Services to Zoological Park
March 26, 2020 – Plano, TX – GuideIT today announced they signed a three-year managed services agreement with a large zoological park in Texas. As the Zoo continues to expand their operations, they will rely on GuideIT to optimize and standardize their IT environment. Through this agreement, GuideIT will provide a multi-level support solution that includes end user support, technical service desk, service management, server and network support and endpoint protection. GuideIT was selected for this project based on their prior work with nonprofit organizations and their continued support of the Zoo’s mission of providing a great experience for the community. “We are excited for the opportunity to implement an integrated delivery model for the organization,” said Chuck Lyles, CEO for GuideIT.  “The strategic implementation of services will help them realize a stronger and more efficient IT environment resulting in greater productivity, IT satisfaction and security. GuideIT provides the experience, proven processes and expertise necessary to successfully implement technological change.  Its result-focused approach to empowering business emphasizes delivering services that enable the creation of value, leveraging its broad expertise of technology executives and practitioners, and simplifying the complex while bringing the flexibility and creativity needed to succeed.

About GuideIT

GuideIT provides IT services that make technology contribute to business success.  Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers.  Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth.  More information is available at www.guideit.com.
GuideIT Statement on COVID-19
The health of GuideIT’s customers, team members and business partners is our first priority.  In response to the risks posed by the COVID-19 Coronavirus and taking into account the recommendations of public health authorities, GuideIT is taking the following actions:
  • Eliminating non-essential travel for its team members.
  • Implementing work-from-home strategies where practical.
  • Coordinating efforts with its customers where GuideIT team members are onsite at customer locations.
  • Encouraging its team members to practice social distancing techniques, including substituting virtual meetings for in-person meetings when practical and avoiding large gatherings whether for work or personal purposes.
  • Encouraging team members to heighten their hygiene practices.
Our team will be working to continue providing services to our customers and we are keeping those who have been personally affected in our thoughts.
GuideIT today announced the signing of a three-year managed services agreement with a registered financial advisory firm with approximately $4.5 billion in assets under management.
GuideIT Selected to Provide Managed IT Services to Registered Financial Advisory Firm
January 8, 2020 – Plano, TX – GuideIT today announced the signing of a three-year managed services agreement with a registered financial advisory firm with approximately $4.5 billion in assets under management. With its IT infrastructure in need of immediate change, GuideIT was engaged to assume responsibility to manage the entirety of its environment in less than two weeks. GuideIT is providing a multi-level support solution that includes technical service desk, server and network support, Salesforce support and optimization, vendor management, and Cloud AWS. GuideIT was selected for this project based on its prior infrastructure management experience, ability to deploy experienced agents to rapidly resolve issues, and track record of success providing similar solutions to financial institutions. “We are excited for the opportunity to work with this customer to lead their day-to-day IT needs and realize a stronger and more efficient operating environment,” said Chuck Lyles, CEO for GuideIT. “Our experience in managing infrastructure, applications and service desk allows us to meet operational standards, while maximizing return on investment.” GuideIT financial solutions contribute to institutions thriving in a competitive landscape by establishing a cost-effective, strategy-enabling IT function; enabling technological innovation; and converting data into actionable intelligence that enables increased operational efficiency, fraud detection, and risk mitigation. GuideIT also provides solutions in the areas of compliance management, mergers and acquisitions, and cybersecurity.

About GuideIT

GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cybersecurity solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.

Recognized for Building a Great Business

2015

DALLAS BUSINESS JOURNAL Best Places to Work

2016

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2016

DALLAS 100TM Top Companies to Work for in the Metroplex SMU COX Caruth Institute

2017

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2017

DALLAS/FORT WORTH’s Best and Brightest Companies to Work for WINNER

2018

KLAS RESEARCH Recognized for Healthcare Satisfaction and Approach to Building Lasting Relationships

2018

KLAS RESEARCH Recognized for Customer Satisfaction in 2018 AMS & Help Desk Report

2019

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER

2020

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER