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AN IT EXPERIENCE THAT DELIVERS

Our team rallies behind an ambitious goal – to redefine the very nature of services. It guides us in how we provide services, conduct business and interact with every member of your team.

Our Approach

Focused

We partner with customers to provide cost-effective technology services that enable the creation of business value.

Straightforward

We simplify the complex with a straightforward, creative and flexible approach that positions IT as a strategic asset.

Accomplished

We inspire confidence through the results we deliver, the expertise we demonstrate and our approach to customer service.

IT’S ALL ABOUT YOU AND YOUR BUSINESS GOALS

Our Solutions are Based on the Technological Competencies that Drive Business Results

Making technology contribute to your business success drives us. Technology has never been more fundamental to your business, but it’s also complex and ever-changing, making it difficult to manage. We manage technology, so you can manage your business.

Leverage technology to enable business strategies

Reduce risk associated with internal change and external threats

Provide an efficient and effective IT function

Values That Guide Us

    MUTUAL TRUST & RESPECT

We will honor the golden rule of treating each other as we want to be treated, as it’s foundational to our company’s relationships within and between all our stakeholders.

    LEADERSHIP

We will inspire and lead each other to greatness and overcome any obstacles that may stand in our way, regardless of role. Our leaders are part of the team, not separate and above.

    INTEGRITY

We will hold each other to unquestionable standards of honesty and ethics in words and actions and operate with transparency.

    ACHIEVEMENT

We will be driven to deliver reliable and predictable results on all our commitments.

    COURAGE

We will encourage each other to be bold, take the initiative and demonstrate an infectious can-do attitude to change the status quo.

    ACCOUNTABILITY

We will hold ourselves, individually and collectively, accountable for adherence to our values and all other commitments we make.

    TEAMWORK

We will seek outstanding individuals who thrive in a collaborative environment, believe teamwork is a force-multiplier and want to have fun.

    ADAPTABILITY

We will demonstrate the flexibility and agility needed to succeed in a world of complexity, ambiguity and change.

Part of a Distinguished Heritage

As a Perot company, we’re part of a heritage that dates to our industry’s founding. We’re guided by a board of managers, advisory board and executive leadership team who have built and operated outstanding services businesses. It’s a team committed to delivering value for customers, running our business with distinction, being a great place to build a career and contributing to the community.

Photo of the GuideIT team

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MEET THE TEAM

Get Acquainted with the Leaders that Help Clients Achieve Continuous Success in Their IT and Overall Business Operations.

NEWSROOM

Stay in the loop with our latest news, blogs and case studies.

How to Protect Your Business From the Growing Complexity of Email-Based Security Attacks

The Threat Landscape

Organizations face a growing frequency and complexity of email-based security threats as the predominance of targeted attacks begin with an email. Advanced malware delivery, phishing and domain and identity spoofing can penetrate the primary layer of security provided as part of the email service and damage your business. With the increasing complexity of attacks, relying solely upon base security features and employee training is no longer adequate. Additionally, the types of organizations receiving these email attacks is expanding to include not only large and well-known businesses, but also small businesses because of a perception that there will be fewer security layers.

Our Approach

With GuideIT Advanced Email Protection you receive the extra security necessary to address this growing threat. We provide a service configurable to the level of protection you seek that is priced on a variable, per mailbox basis. Based on the requirements established, which encompass the level of protection, filter rules and user parameters, we implement and operate the advanced protection, while also providing you visibility into the threat environment and actions to protect your business.

How It Works

We implement a protective shield monitored by security experts in which all email traffic is routed through. Inbound messages are checked against know fraudulent and dangerous URL’s and email addresses, while attachments are scanned for malware. When an incoming email is flagged, it is blocked, quarantined and the GuideIT security team notified. We then work with your team to revise the protective rules as necessary for your business. All outbound messages are scanned to ensure that Personally Identifiable Information (PII) and Protected Health Information (PHI) do not leave the organization accidentally or maliciously. Read next: How to Protect Your End User Devices from COVID-19 Phishing Attacks

How You Will Benefit

Through our Advanced Email Protection solution, you will realize:
  • Greater protection from advanced email threats
  • Increased visibility into the threats being experienced
  • Enhanced email encryption and data loss prevention
  • Extended protection to social media accounts
  • Better compliance and discovery readiness
Contact us to get started today.
GuideIT Supports Catalyst Health Network with Seamless Business Continuity Deployment and Continued Care through COVID-19 Pandemic
June 23, 2020 – Plano, TX – GuideIT today announced the successful implementation of a business continuity plan in response to the COVID-19 pandemic for Catalyst Health Network, and their independent provider clinics that encompasses over 300 office locations, nearly 1,000 primary care providers and more than one million patients. This partnership was developed during an unprecedented time, as Catalyst Health Network were engrossed in meeting the significantly increased healthcare demands of their communities. As a provider of technology managed services, GuideIT managed the transition of the technology process, including telemedicine solutions, remote call center support, work from home support for other clinical support staff, and an expanded health network and COVID-19 hotline. “Since the onset of COVID-19, our team has been laser-focused on providing access and available resources to our communities, all while keeping our staff members informed and safe,” said Christopher Crow, M.D. President of Catalyst Health Network. “We are grateful for the partnership we have with GuideIT and their ability to quickly and effectively manage our technology transition during this unprecedented time.” As a result of the seamless implementation of the business continuity plan, Catalyst Health Network was able to quickly and successfully deploy many of the first drive-thru testing centers in North Texas, introduce antibody testing at their testing sites and increase the number of their practices using telemedicine from 1 percent to 99 percent, among many other achievements throughout the early stages of the pandemic. “Catalyst Health Network and their independent providers have been instrumental in providing access and information to their community at this most critical time,” said Chuck Lyles, CEO for GuideIT. “We are proud to have supported them during the pandemic and will continue to do so through our partnership moving forward.”  About Catalyst Health Network Catalyst Health Network is a URAC-accredited clinically integrated network of primary care physicians who have come together to provide high-quality care, helping communities thrive. With nearly 1,000 primary care providers, with over 300 office locations, and 100 care team members, serving over one million patients, Catalyst Health Network improves health, coordinates care, and lowers cost – creating sustainable and predictable value. For more information, visit www.catalysthealthnetwork.com. About GuideIT GuideIT provides IT services that make technology contribute to business success.  Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers.  Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth.  More information is available at www.guideit.com.

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GuideIT Welcomes Jamie Dye to our Advisory Board
June 16, 2020 – Plano, TX – GuideIT today announced that Jamie Dye joined its Advisory Board. The GuideIT Advisory Board helps to shape GuideIT’s strategy and solutions by providing perspectives on business and technology trends. Jamie Dye has more than 30 years’ experience in accelerating performance for healthcare services organizations. As the Chief Development Officer for Cedar Gate, a value-based care software and services performance management company, Jamie is responsible for strategic business development and marketing. Prior to Cedar Gate, Jamie served as the Chief Development Officer for Global Healthcare Alliance (GHA), the bundled payment solutions provider acquired by Cedar Gate in late 2018. Prior to GHA, Jamie was Chief Development Officer for MedSynergies (now Optum360 Ambulatory Services), a for-profit ambulatory services company focused on improving physician enterprise performance. MedSynergies grew its business from a local to national healthcare services provider, resulting in the company’s strategic acquisition by Optum in 2014. Jamie’s prior experience also includes a 20-year tenure with Perot Systems helping to build the organization into a multi-billion-dollar market leader in healthcare services. Jamie received his bachelor’s degree from the University of South Florida and his master’s degree in health law from Nova Southeastern University. Through its Healthcare solutions group, GuideIT deploys the technologies that enable healthcare organizations to strengthen business management practices; achieve the clinical outcomes and return on investment expected from technology investments; accelerate the benefits of acquisitions; and realize greater visibility, an accelerated pace of business, and better information flow through a stronger technological foundation and enhanced IT operational expertise and processes. About GuideIT GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.

Recognized for Building a Great Business

2015

DALLAS BUSINESS JOURNAL Best Places to Work

2016

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2016

DALLAS 100TM Top Companies to Work for in the Metroplex SMU COX Caruth Institute

2017

DALLAS 100TM Fastest-Growing Private Companies in the Metroplex SMU COX Caruth Institute

2017

DALLAS/FORT WORTH’s Best and Brightest Companies to Work for WINNER

2018

KLAS RESEARCH Recognized for Healthcare Satisfaction and Approach to Building Lasting Relationships

2018

KLAS RESEARCH Recognized for Customer Satisfaction in 2018 AMS & Help Desk Report

2019

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER

2020

DALLAS/FORT WORTH’S Best and Brightest Companies to Work for WINNER