A diversified investment firm was experiencing IT perception issues because their services were not presented in a manner that business leaders could quantify and evaluate. Building upon the tactical service management processes and system in place, we developed and documented more than 80 service categories and created a business-oriented service catalog used to communicate business […]
A national financial investment advisor and benefits firm wanted to enhance their Office365 environment and increase the protection of critical information. We implemented Microsoft Office365 security enhancements to ensure that the organization could collaborate and communicate both effectively and securely, while implementing data loss prevention measures to ensure critical business data remained safe and secure.
A regional bank set out to strengthen their technology infrastructure, improve end user support and optimize expense. We assumed responsibility for their IT infrastructure and end user support functions, reducing expense, transforming the end user experience, and re mediating approximately 30,000 uncompleted critical infrastructure and applications updates that had exposed the bank to cyber security […]
A provider of a broad range of financial services set out to increase the quality, responsiveness and cost effectiveness of their IT function. They also had an objective of fortifying the company against cyber threats. We consolidated the IT infrastructure into a centralized data center facility, implemented a service desk, and deployed endpoint management and […]
Facing a software deployment deadline that missing would have cost and productivity issues, we were engaged to implement the solution. We migrated the system software and more than 7,000 PC’s in 10 months, achieving the targeted deadline and preventing cost and productivity issues.