June 1, 2020 – Plano, TX – GuideIT today announced the renewal of an Information Technology agreement with one of the nation’s premier dental insurance providers spanning coverage to approximately 30 million consumers throughout the US.
Under the agreement, GuideIT will continue to provide managed services solutions of critical infrastructure management including network management for all devices across the dental network in support of their business needs. GuideIT has assembled a network operations team that provides 24x7x365 supervision, monitoring, and management of the network, servers, databases, firewalls, devices and related external services. In addition, GuideIT’s services include Technical Service Desk support for problem resolution enhancing user satisfaction.
“We have had the pleasure of working with this customer for many years and are proud to have the opportunity to continue serving in support of their business,” said Chuck Lyles, CEO for GuideIT. “Through this extension, we look forward to our continued partnership providing IT managed services solutions that deliver real business value.”
Through its Healthcare solutions group, GuideIT deploys the technologies that enable healthcare organizations to strengthen business management practices; achieve the clinical outcomes and return on investment expected from technology investments; accelerate the benefits of acquisitions; and realize greater visibility, an accelerated pace of business, and better information flow through a stronger technological foundation and enhanced IT operational expertise and processes.
GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.