Plano, Texas – May 25, 2016 – GuideIT today announced it has won a new contract to provide customer-facing applications customer care services for a leading provider of emergency care technology solutions.
This is the fifth engagement the two companies have undertaken together. Beginning with an enterprise technology assessment that provided a holistic view of the company’s IT function and identified several critical business objectives, the two companies have worked together to reduce the IT operations cost, while increasing quality and reducing exposure points.
“We are honored to have the opportunity to serve this great customer in an expanded way,” said Jeff Smith, Vice President for GuideIT. “Our drive to deliver measurable customer results combined with our flexible approach enables customers to implement change at the pace and using the methods they are most comfortable with. This was critical to our customer being comfortable implementing the scale of change necessary to achieve their IT objectives.”
As a provider of technology optimization services, we believe doing technology right is the difference between leaders and the rest. We help companies lead. Through a collaborative and easy-to-do-business-with approach, GuideIT helps customers align IT to the business strategy, better govern the value of IT, and effectively navigate change. Learn more at GuideIT.com.