January 8, 2020 – Plano, TX – GuideIT today announced the signing of a three-year managed services agreement with a registered financial advisory firm with approximately $4.5 billion in assets under management.
With its IT infrastructure in need of immediate change, GuideIT was engaged to assume responsibility to manage the entirety of its environment in less than two weeks. GuideIT is providing a multi-level support solution that includes technical service desk, server and network support, Salesforce support and optimization, vendor management, and Cloud AWS. GuideIT was selected for this project based on its prior infrastructure management experience, ability to deploy experienced agents to rapidly resolve issues, and track record of success providing similar solutions to financial institutions.
“We are excited for the opportunity to work with this customer to lead their day-to-day IT needs and realize a stronger and more efficient operating environment,” said Chuck Lyles, CEO for GuideIT. “Our experience in managing infrastructure, applications and service desk allows us to meet operational standards, while maximizing return on investment.”
GuideIT financial solutions contribute to institutions thriving in a competitive landscape by establishing a cost-effective, strategy-enabling IT function; enabling technological innovation; and converting data into actionable intelligence that enables increased operational efficiency, fraud detection, and risk mitigation. GuideIT also provides solutions in the areas of compliance management, mergers and acquisitions, and cybersecurity.
GuideIT provides IT services that make technology contribute to business success. Through its consulting, managed IT, digital business, and cybersecurity solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers. Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth. More information is available at www.guideit.com.