Press Releases

KLAS Recognizes GuideIT for Customer Satisfaction in “Partial Outsourcing” Market Segment

Thursday, January 11, 2018 – Plano, TX – GuideIT, a market leader in redefining the delivery of information technology, was recognized by KLAS for its healthcare customer satisfaction and approach to building lasting relationships.  This is the first time GuideIT has been included as a preliminary data vendor on the KLAS website.

KLAS Research is a healthcare IT data and insights company providing the industry with accurate, honest and impartial research on the software and services used by providers and payers worldwide. KLAS puts forth significant effort to find the true story of what is happening with every vendor solution. Healthcare professionals are the engine that drives KLAS research by partnering with organizations to foster an atmosphere of transparency surrounding the state of healthcare, and highlight the services and solutions that are having an impact.

“We are excited to be recognized by KLAS and our customers for the results we produce and the manner in which we conduct business,” said Chuck Lyles, CEO for GuideIT. “We have built a team of healthcare experts and solutions that are helping our customers to achieve business objectives, realize reliable and cost-effective IT support, and improve cost and quality for healthcare organizations.”

GuideIT’s managed services are recognized for its combination of best-in-class technology, processes, and services, that reduce costs, minimize capital, enable technology-centric business results, and contribute to the improvement of patient care.

Lyles added, “At GuideIT, our mission is to redefine the nature of services relationships.  We are committed to partnering with customers to create measureable value; simplify the complex with straightforward approaches; and inspire confidence through the results we deliver, the expertise we demonstrate, and our team’s commitment to customers.”

For a complete view of vendor performance, visit 

About KLAS

KLAS has been providing accurate, honest and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. The scope of our research is constantly expanding to best fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry. For additional information, visit

About GuideIT

While technology is critical for every business, it’s also complex and ever changing, often making it difficult to manage.  Because of this complexity, many business leaders find themselves in need of advisors they can trust… people who can guide them through getting the most out of technology, relative to their business priorities and the results they seek. That’s why people put their trust in us.



For GuideIT:
John Lyon
Phone: (972) 543-0513

For KLAS Research Information on IT Outsourcing Vendors:
Ryan Oliver, KLAS
Phone: (385) 312-8116

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