John has over 30 years of experience as a leader in the technology services industry with EDS, Perot Systems and Dell. During his 20+ year career at Perot Systems, John served as Director of Enterprise Quality & Standards. He managed initiatives around project management, contract startup, operations and compliance. While there he also guided the development of Perot Systems’ first leadership development initiative, which was used for 20 years. John has served as a client executive for outsourcing engagements across multiple industries responsible for service delivery, service quality, customer satisfaction and financial performance, and was the first operational executive on the ground for many international joint ventures.
John holds bachelor of science degrees in Biology and Psychology and a master of science degree in Physiology from Pennsylvania State University.