Melissa has more than 18 years of healthcare IT experience with business processes with various departments in health care systems ranging from clinical to revenue cycle and business departments, hospital and ambulatory. She supported applications and assisted customers and IS staff in knowledge of workflows and integration between multiple systems including ancillaries and/or host systems.
Performing both project and staff management, Melissa’s expertise and client relations have enabled her to perform various job functions and maintain stability and improvements for customer workflows. Other responsibilities include contract negotiation, maintenance contract renegotiation, and staff development.
Melissa graduated from University of Texas in Arlington with a Bachelor’s of Science in Information Systems in 2002 and Dallas Baptist University with a Master’s in Business Administration focused on Technology and Engineering in 2013.