Plano, TX - May 7, 2015 – GuideIT today announced it has signed a multi-year managed services agreement to provide infrastructure operations services for a healthcare payer.
Leveraging its IT operations center in Plano, TX, GuideIT will monitor the customer’s networks, servers, virtual machine, storage environments, and batch job operations. GuideIT will also provide service desk support. All services will be provided using the ITIL methodology and GuideIT’s toolset.
“We appreciate the trust our customer places in us,” said Ron Hill, Vice President, East Region for GuideIT. “Starting with short-term projects to help bridge staffing needs, our relationship has evolved to where we are supporting the strategic business initiatives of our customers.”
As a provider of technology optimization services, we believe doing technology right is the difference between leaders and the rest. We help companies lead. Through a collaborative and easy-to-do-business-with approach, GuideIT helps customers align IT to the business strategy, better govern the value of IT, and effectively navigate change. Learn more at GuideIT.com.