Plano, Texas – May 12, 2016 – GuideIT announced today an agreement that reduced IT spend approximately 28% annually in the management of IT operations for a leading provider of emergency care solutions. Additionally, customer satisfaction scores have already improved while risk has been mitigated through multiple technology upgrades.
GuideIT was initially engaged to perform a gAssess for the company, a service in which every aspect of an IT department is assessed and, as applicable, a remediation roadmap is delivered. Upon completion of the gAssess, the company's executive leadership team chose GuideIT to execute on the roadmap. That roadmap began with project work, a customized gAssure solution (focusing on data backup), and eventually a complete sourcing of IT management and operations to GuideIT.
“Optimization of technology, from a practical perspective, can mean different things to different people. Yet in most cases, it comes down to helping people align their teams and technology to the business strategy,” said Jeff Smith, Vice President, Central for GuideIT. “It’s been an honor to share in that journey with this team. We look forward to continued service and support of our customer’s growth.”
As a provider of technology optimization services, we believe doing technology right is the difference between leaders and the rest. We help companies lead. Through a collaborative and easy-to-do-business-with approach, GuideIT helps customers align IT to the business strategy, better govern the value of IT, and effectively navigate change. Learn more at GuideIT.com.