Plano, Texas – August 18, 2016 – GuideIT announced today the completion of a major long-term project focused on stabilizing IT infrastructure and implementing best practices for a leading oil and gas data company.
Utilizing its proprietary offering gAssess, GuideIT was initially engaged to assess the customer’s IT infrastructure and team and make recommendations. The data company had no formal IT strategy, nor could it demonstrate a clear line of support for the business needs of the organization. IT employee turnover was high, critical projects suffered multiple delays, and the impact reached all the way to their customers.
Following the assessment, GuideIT was tasked with implementing a remediation program that included new leadership and a metrics-driven strategy supporting business priorities. The results included a reduction in IT employee turnover exceeding 75% to zero across approximately 12 months, a 65% reduction in system outages, and the completion of multiple critical projects that had previously be stalled. Additionally, GuideIT delivered critical best practice programs including a Disaster Recovery Plan.
“There is a lot to be excited about with the results the customer achieved by the end of this project,” said Deana Eiland, Transformation Leader for GuideIT. “They are now positioned to better serve their customers through an IT infrastructure and support team focused on the business priorities.”
As a provider of technology optimization services, we believe doing technology right is the difference between leaders and the rest. We help companies lead. Through a collaborative and easy-to-do-business-with approach, GuideIT helps customers align IT to the business strategy, better govern the value of IT, and effectively navigate change. Learn more at GuideIT.com.