A large regional healthcare organization wanted to provide vaccination hub services to their community of over 200,000 members. Recognizing that they lacked the infrastructure nor the resources to support this initiative, they reached out to GuideIT to provide a solution. In less than 30 days, the infrastructure was in place and the GuideIT Vaccination call center […]
In support of its EMR system consolidation, a large health system engaged GuideIT to abstract patient records from more than seven legacy systems into one cohesive record. Through this engagement, our team abstracted on average over 60,000 patient records a month with an average 98% quality rating. We were selected for this abstraction based on […]
In support of its rapid facility expansion plans, a provider of specialized health services needed scalable healthcare project management expertise to oversee the technology infrastructure and software deployments associated with facility launches. We trained a team of project managers who can be deployed on demand via an optimized, variable cost structure.
A healthcare provider needed to upgrade the technology infrastructure at approximately 175 locations to prepare for a new EHR in slightly more than two months. We evaluated the technology configuration at all locations and then deployed approximately 160 new networks, 1,700 new PC’s, and migrated existing infrastructure components to the new networks in seven weeks […]
A healthcare organization had their cyber security approach assessed but needed expertise to evaluate the findings and establish a strategy and road map for improvement. We helped the organization rationalize the assessment plan, prioritize actions and investments, and develop a road map for implementation.
A Critical Access Hospital network set out to improve their financial performance and enhance the continuum of care for local patients. We enabled EHR and business system connectivity between the network’s participants that would provide for increased revenue, strengthened reporting for physicians and developed a set of clinical and financial dashboards for management and operational […]
A healthcare provider needed a single health analytics source to better serve their patients. Even though electronic medical systems have centralized and aggregated information, understanding a patient’s complete health activity required data from multiple sources. We helped integrate information from multiple sources to map 253 separate data file formats to form a single customer health […]
A provider of eyecare services experienced rapid growth through acquisition but lacked a scalable support model and the tools to facilitate such growth. The eyecare provider was looking at a 23% increase to service desk expense to meet target operational metrics. We helped them to design, implement and manage a U.S.-based service desk. This new […]
An operator of skilled nursing and assisted living facilities needed to increase its IT support for its caregivers, optimize cost and improve service desk metrics. We implemented a new service desk, which increased customer satisfaction, while reducing expense by 20% and eliminating a backlog of IT requests.