Plano, Texas – January 7, 2016 – GuideIT announced today a multi-year agreement to provide an IT Service Management (ITSM) solution to a leading e-commerce bookstore. Under the multi-year arrangement, GuideIT will implement and then operate an ITSM and performance reporting solution that will help the customer to realize quality and efficiency gains by better managing their IT infrastructure operations.
“We look forward to helping our customer realize a return on their IT investment through a comprehensive ITSM model," said Jeff Smith, Vice President for GuideIT. “It’s always an honor when a company entrusts us with such an important piece of their business. We look forward to continued support of our customer’s growth.”
As a provider of technology optimization services, we believe doing technology right is the difference between leaders and the rest. We help companies lead. Through a collaborative and easy-to-do-business-with approach, GuideIT helps customers align IT to the business strategy, better govern the value of IT, and effectively navigate change. Learn more at GuideIT.com.