eClinicalWorks Solution Center

GuideIT is an industry leader in aligning EMR systems to the needs of healthcare organizations. With extensive eClinicalWorks expertise, we're the ideal partner to help optimize eCW.

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Who is GuideIT

We serve health systems, regional hospitals, community hospitals, ambulatory and acute care organizations, physician groups, clinics, Accountable Care Organizations, payers and healthcare product and services companies. Our team has decades of experience in helping healthcare organizations achieve their technology-centric business objectives.

Application Management Services (AMS) for eCW

Through our proven process, we align eCW with your operational framework and governance model. Disciplined platform optimization anchored by specialists who deliver reliable and insightful support allowing providers to focus on what they do best: giving the best care to their patients.

  • Proven Results

    GuideIT supports providers with Healthcare IT specialists that have long standing industry relationships and experience optimizing eCW to improve efficiency and better serve the organization.

  • Application/EHR Management

    We will help you achieve the clinical outcomes and return on investment you expect, by either optimizing your current EHR, or implementing a new EHR.

  • Apps/Technology Optimization

    We strategically analyze your technology and application environments to identify and remediate cost and application redundancy.

  • Consulting

    We perform IT assessments, acquisition integration programs and performance improvement initiatives.

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Ready to transform your EMR to better serve your organization? Download the Solution Overview:

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Your Dedicated eClinicalWorks Team

Tim Olivier

Tim Olivier

Healthcare Program Manager

Celine Fynes

Celine Fynes

Healthcare Leader


Case Snapshots

Leveraging Service Management Best Practices to Strengthen IT's Perceived Value

A diversified investment firm was experiencing IT perception issues because their services were not presented in a manner that business leaders could quantify and evaluate. Building upon the tactical service management processes and system in place, we developed and documented more than 80 service categories and created a business-oriented service catalog used to communicate business value, govern the provisioning of services, and increase perception of the value created by IT.