Medical Record Abstraction

Through GuideIT Medical Record Abstraction services, our team of experts can help analyze and seamlessly migrate pertinent patient data into your new system.

Patient safety and physician satisfaction is dependent on having a complete medical record. Our U.S.-based team of medical records experts ensures the seamless movement from one medical record to another without impacting your organization’s ability to deliver quality to your patients and providers. Our abstraction team consists of experienced abstractors, quality assurance specialists, and leaders who have experience with all leading EMR vendors and whose primary focus is on your patient data. We use proprietary tools to assign, track, verify and report on your data to ensure the process and outcomes meet your organizational standards.

How We Do it

Engage

We engage with you during the analysis portion of our work to create a scalable approach based on patient population.

Analyze

We analyze your data from multiple systems or multiple locations into a shared data set in an effort to define the critical data.

Plan

We develop and implement a plan that specifies how data will be located and how it will appear in the new EMR system.

Train

We ensure our team is trained to your standards and can only access your records after proven competency.

Report

We report on agreed metrics at the frequency our customer needs to track the progress of migration.

Get Started

Covid-19 Vaccine Hub Solution: Contact Center as a Service

A large regional healthcare organization wanted to provide vaccination hub services to their community of over 200,000 members. Recognizing that they lacked the infrastructure nor the resources to support this initiative, they reached out to GuideIT to provide a solution. In less than 30 days, the infrastructure was in place and the GuideIT Vaccination call center resources were performing patient screening, scheduling, and demand management functions for the provider.

Electronic Medical Record Consolidation

In support of its EMR system consolidation, a large health system engaged GuideIT to abstract patient records from more than seven legacy systems into one cohesive record. Through this engagement, our team abstracted on average over 60,000 patient records a month with an average 98% quality rating. We were selected for this abstraction based on our best-in-class data conversions of EMR systems, unique qualifications, and track record of success providing similar solutions to health system organizations.

Rapidly Growing Healthcare Provider Optimizes Cost of Expansion through GuideIT

In support of its rapid facility expansion plans, a provider of specialized health services needed scalable healthcare project management expertise to oversee the technology infrastructure and software deployments associated with facility launches. We trained a team of project managers who can be deployed on demand via an optimized, variable cost structure.

Healthcare Provider Meets Rigorous Deployment Deadline Through GuideIT

A healthcare provider needed to upgrade the technology infrastructure at approximately 175 locations to prepare for a new EHR in slightly more than two months. We evaluated the technology configuration at all locations and then deployed approximately 160 new networks, 1,700 new PC’s, and migrated existing infrastructure components to the new networks in seven weeks to meet the EHR implementation deadline.

Enhance Cyber Protection

A healthcare organization had their cyber security approach assessed but needed expertise to evaluate the findings and establish a strategy and road map for improvement. We helped the organization rationalize the assessment plan, prioritize actions and investments, and develop a road map for implementation.

Transform Patient Care

A leading health system set out to decrease emergency room admissions and increase Medicare Shared Savings Program (MSSP) savings.

We set up a system that alerted them of “at risk” patients by integrating patient data from multiple sources, applying health-system-defined business rules and refining event-driven automation. This helped to increase MSSP annual shared savings by 70%.

Realize a Continuum of Care

A Critical Access Hospital network set out to improve their financial performance and enhance the continuum of care for local patients.

We enabled EHR and business system connectivity between the network’s participants that would provide for increased revenue, strengthened reporting for physicians and developed a set of clinical and financial dashboards for management and operational reporting.

Develop a Health Analytics Program

A healthcare provider needed a single health analytics source to better serve their patients. Even though electronic medical systems have centralized and aggregated information, understanding a patient’s complete health activity required data from multiple sources.

We helped integrate information from multiple sources to map 253 separate data file formats to form a single customer health analytics program.

Increase Service Desk Efficiency and Customer Satisfaction

A provider of eyecare services experienced rapid growth through acquisition but lacked a scalable support model and the tools to facilitate such growth. The eyecare provider was looking at a 23% increase to service desk expense to meet target operational metrics. We helped them to design, implement and manage a U.S.-based service desk.

This new service desk not only prevented the cost increase, it delivered approximately a 20% cost savings while increasing the service desk’s satisfaction rating and providing a platform to support future growth.

Strengthen Caregiver IT Experience

An operator of skilled nursing and assisted living facilities needed to increase its IT support for its caregivers, optimize cost and improve service desk metrics.

We implemented a new service desk, which increased customer satisfaction, while reducing expense by 20% and eliminating a backlog of IT requests.