Microsoft Services
As an Microsoft Silver Partner, we offer an integrated approach to management, administration, and end user support for all Microsoft products.
As an Microsoft Silver Partner, we offer an integrated approach to management, administration, and end user support for all Microsoft products.
GuideIT provides comprehensive services to manage and support the administration of Microsoft products in your environment. With our unified service model, we deliver immediate cost savings and advanced product support, all with a seamless and risk-free transition.
In today’s hybrid environment, it is more important than ever to maintain a single point of contact for managing your software licenses and support services. With GuideIT’s Microsoft Lifecyle services, not only do you gain preferred pricing on O365 & Azure licenses, but you also get additional access to technical support from our world class Microsoft experts. Through the consolidation of vendors, you’ll receive simplified management with a single point of contact for support while also saving money by taking advantage of lower license costs across the Microsoft product landscape.
A healthcare payer needed to strengthen after-hours support, but also needed to implement IT cost reductions to meet budgetary constraints. We assumed responsibility for a 24/7 network operations center and implemented an after-hours service desk. Despite a greater scope of service, a cost savings of approximately 15% was realized.