Community Hospital Strengthens Clinical Support Through GuideIT

April 27, 2020 – Plano, TX – A private, nonprofit, safety-net hospital serving 1.3 million residents and GuideIT today announced a new multi-year clinical end user support agreement.

With the increased healthcare demand supporting COVID-19, the hospital will be doubling its bed capacity, which will require the support of additional clinical staff. The hospital is partnering with GuideIT, a leading provider of IT solutions in the healthcare industry, to support the hospital’s clinical needs in this environment.  GuideIT will implement and operate a multi-level Clinical Service Desk solution that will allow caregivers to focus on patient care for the healthcare organization.  With this new solution in place, the hospital will realize better productivity, improved clinician satisfaction and increased visibility across delivery teams. GuideIT was selected for this implementation based on its unique qualifications and track record of success providing similar solutions to health care organizations.

“Our team is dedicated to serving our customers by providing high-quality solutions that contribute to their business objectives,” said Chuck Lyles, CEO for GuideIT. “We look forward to contributing to the hospital’s plans to provide clinical IT solutions designed to strengthen patient care and improve quality of care throughout the communities the hospital serves.”

Through its Healthcare solutions group, GuideIT deploys the technologies that enable healthcare organizations to strengthen business management practices; achieve the clinical outcomes and return on investment expected from technology investments; accelerate the benefits of acquisitions; and realize greater visibility, an accelerated pace of business, and better information flow through a stronger technological foundation and enhanced IT operational expertise and processes.

About GuideIT

GuideIT provides IT services that make technology contribute to business success.  Through its consulting, managed IT, digital business, and cyber security solutions and the way it partners with customers, simplifies the complex, and inspires confidence, GuideIT utilizes technology in an industry context to enable the creation of business value and create an IT experience that delivers.  Founded in 2013 and part of a heritage that dates to the industry’s founding, GuideIT has been recognized for its service quality, positive work environment and growth.  More information is available at

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